Return policy
1.We offer 7 days return without reason,Within 7 days since the parcel was delivered or signed successfully.You will be responsible for paying for your own shipping costs for returning your item.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2.If the goods arrive damaged or defective, we offer to return or exchange (if there are goods in stock, we exchange them, if there are no goods in stock, we refund them).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Return address please contact us, we will send it to you.
Lost shipping package:
We provide full tracking service for parcels.Due to the many transit links in international shipping parcel transportation,If the package is not delivered successfully within 35-40 business days or no information is updated(P.O.Box,APO/FPO address, Alaska, Hawaii and other remote areas.45-60 business days),Please contact us, we will contact the carrier for inquiry.
If the package is not delivered successfully within 41 business days or no information is updated(P.O.Box,APO/FPO address, Alaska, Hawaii and other remote areas.61 business days), we will resend the package to you Or refund..
If you have any questions, please contact us.We will reply within 24-48 hours,Thank you.
